Leadership Skills
· Models appropriate professional behavior and encourages other staff members to act in a professional manner
· Demonstrates effective interpersonal and communication skills
· Encourages active involvement of all staff in decision-making processes
· Initiates and facilitates change process
· Effectively manages time, projects and multiple priorities
· Embraces and emulates the empowerment advocacy philosophy
· Operates in concert with the mission, vision, and strategic plan
Program
· Direct and oversee all outreach program services, including support groups and individual advocacy for program participants
· Ensure all outreach programs operate in accordance with established agency philosophies, policies, and funding sources
· Supervise interns providing leadership, direction, and meaningful experiences
· Expand The Shelter’s outreach into the community to offer a unique mix of
services for the diverse population served
· Assist program participants in obtaining legal, medical, financial, and/or social services
· Advocate for program participants with community agencies
· Develop and maintain resource options in the community
· Oversee the development of primary prevention programs
· Manage all operations of the outreach
· Foster an atmosphere of teamwork
· Ensures staff follows an empowerment based advocacy model with all survivors.
· Ensure FCADV minimum standards are achieved in all areas of operations
· Supervises of Master’s Level student interns
Human Resources
· Recruit, hire, and evaluates staff based on established criteria
· Train, manage, and provide performance feedback for all outreach staff
· Plan, promote, and model life-long learning practices
· Promote continuous professional development for staff
· Supervise interns from local colleges and universities
· Supervise staff for licensure
Program Participants
· Ensure Empowerment based advocacy services, resources, and referrals are provided on a continual basis
· Advocate for participants with community agencies
· Provide food, clothing, personal items, etc., as needed
Reporting
· Complete reports and statistical information as needed to include
· performance tracking, grant requirements, donors and certifying agencies
· Promote clear procedures for collecting, documenting, and reporting data
· Submit monthly, quarterly, annual and grant reports in a timely manner
· Monitor and evaluate the program and uses the data for program improvement and accountability
· Operate in accordance with grant and funding guidelines
· Manage overall quality assurance process to ensure participant files and documentation is accurate, complete and meets minimum standards
Resource Management and Allocation
· Effectively manage and allocate the budget
· Develop innovative cost cutting measures
Community Collaboration
· Build relationships with various agencies and institutions to enhance the delivery of services
· Access and make information available to participants that includes community resources, issues, relevant laws, and regulations
· Work with community partners to provide a seamless web of support, services and programs for survivors
· Identify new frontiers for outreach services
Other
· Serve as part of program manager on-call rotation
· Available 24-hours by cell phone
· * Other duties as may be assigned |