Volunteer & Resource Manager

Description:

Requirements

 & Skills:

·   Excellent computer skills

·   Ability to work independently and as a team

·   Able to handle multiple tasks at once

·   Highly responsible, able to self-manage and work with limited supervision

·   Strong verbal and written communication skills

·   Ability to handle the phone in a highly professional and engaging way

·   Must be flexible

·   Able to manage multiple volunteers at one time, coordinate projects, and ensure that volunteers have proper conduct

Duties:

Volunteers, Recruitment, Orientation, & Recognition

·         Post volunteer role descriptions on volunteer websites

·         Recruit volunteers for various Shelter programs

·         Update and eliminate volunteer programs as necessary

·         Interview potential volunteers to introduce and explain the volunteer program and provide program and shelter orientation

·         Plan and execute volunteer outreach via e-mail, direct mail (newsletter) and telephone as needed

·         Plan and execute Volunteer Recognition in the spring; choose venue, theme, solicit gifts, plan presentation and awards

·         Plan and execute summertime Options Volunteer Event

·         Keep record of volunteer hours through Volgistics and report to appropriate management

·         Manage Certified volunteers and ensure they have the proper training, up-keep of training hours in Volgistics.

·         Coordinate Core Competency sessions

·         Manage On-Call Donation Driver

Holiday Gift Drive

·         Coordinate holiday gift-drive campaign with corporations and community partners

·         Schedule pick-up dates and volunteer participation

·         Work with program staff to ensure gifts are distributed to participants and their children

Back to School

·         Coordinate back to school donation drive campaign with corporations and community partners

·         Schedule pick-up dates and volunteer participation

·         Work with program staff to ensure items are distributed to children

In-Kind Gifts

·         Research, solicit, and secure donations and oversee in-kind gift drives

·         Maintain correspondence such as gift solicitations, volunteer and donation thank-you correspondence

·         Check with program staff to ensure in-kind needs are being met

Cell Phones

·         Coordinate donation locations

·         Advertise in the community and coordinate pick-ups

Volunteer Appreciation Luncheon

·         Coordinate end of season recognition luncheon for all active volunteers

·         Find venue and coordinate theme and menu

Domestic Violence Awareness Month

• Secure volunteers for any events that require them

Outside Presentations

·         Represent The Shelter in the media

·         Represent The Shelter at community presentations, fairs, outside events

Development Support

·         Work with the Development team to assist with agency fundraising events

·         Work with Development team for presentation of monthly tours

Outside Events

• Manage all outside events and track incoming money.
• Arrange shelter speakers if necessary

Other

·         Publix Appreciation Day

·         Post Office Food Drive

·         Scouting for Food

·         Any outside presentation for a business, school, organization, club etc.

THE SEPARATE DOCUMENT ENTITLED “VOLUNTEER COORDINATOR ATTESTATION” FORM MUST BE INCUDED WITH THIS JOB DESCRIPTION