Community Education & Training Manager

Title: Community Education & Training Manager
Reports to: Senior Operations Officer



Full-time, Exempt



Represent The Shelter, its mission and vision to the general public and professional groups and individuals. Responsible for developing and expanding the Shelter’s reach into areas and communities that as of yet may have not seen themselves as affected by domestic violence. Responsible for the overall development and implementation of comprehensive training and education programs, protocols, documentation and curriculums. Responsible for expanding The Shelter’s outreach into the community and building the bridges that are necessary to ensure that every home is a safe home.  Responsible for creating a seamless web of support, through training, education and collaboration, for victims and survivors of domestic violence.

Requirements &






  • Master’s Degree in the human service field or equivalent experience
  • Two years minimum experience in the field of domestic/sexual violence, crisis intervention, or shelter setting
  • Energetic, independent, self-directed, self-motivated, able to work under pressure
  • Skilled at meeting deadlines, managing multiple priorities, and assuring outcomes are met
  • Training and experience in community collaboration, domestic violence, public speaking preferred
  • Knowledge of criminal justice system and laws pertaining to domestic violence
  • Understand and promote non-violent issues and be sensitive to the issue of domestic violence and human trafficking
  • Cooperative, diplomatic, and able relate well with all types of people
  • Excellent organizational skills
  • Successful completion of Core Competency Course and CPR/First Aid Course
  • Knowledge of ADA and Civil Rights compliance requirements






















  • Facilitate training and community educational awareness presentations
  • Create and Implement a comprehensive community education plan with outreach strategies in the areas of health care, business, education, criminal justice, civil courts and any other community groups who have regular interaction with victims of domestic violence
  • Manage The Shelter’s speaker’s bureau team comprised of dynamic volunteers who can speak on a number of domestic violence topics in an effort to heighten awareness that creates a stronger, healthier and more informed community
  • Ensure speaker’s bureau is actively engaged, trained, and calendars exist for speaking engagements
  • Create uniform messages and presentation for speakers to deliver to identified populations
  • Manage and maintain all presentation and training PowerPoint documents; ensuring uniformity and The Shelter’s style and communication guidelines are met
  • Manage Core Competency process
  • Train staff in the best practices surrounding presentation skills
  • Lead The Shelter’s Toastmasters
  • Maintain all internal training schedules, documentation and training plans for program staff
  • Manage and maintain online training process, CEU’s documents, and software
  • Ability to teach a DV/HT curriculum as an adjunct professor
  • Lead events for domestic violence awareness month in October

Leadership Skills

  • Models appropriate professional behavior and encourages other staff members to act in a professional manner

·         Demonstrates effective interpersonal and communication skills

  • Encourages active involvement of all staff in decision-making


  • Initiates and facilitates change process
  • Effectively manages time, projects and multiple priorities
  • Embraces and emulates the empowerment advocacy philosophy
  • Operates in concert with the mission, vision, and strategic plan 


  • Complete reports and statistical information as needed to include

performance tracking, grant requirements, donors and certifying


·         Submits monthly, quarterly, annual and grant reports in a timely


  • Monitors and evaluates the program and uses the data for program improvement and accountability
  • Operates in accordance with grant and funding guidelines


Resource Management and Allocation

* Effectively manages and allocates the budget




Must be physically mobile and able to sit, stand, bend, stoop, and lift 20 pounds. The Shelter for Abused Women & Children complies with the Americans with Disabilities Act of 1990 and support to the Deaf or Hard-of-Hearing in accordance with Section 504 of the Rehabilitation Act of 1973.  The Shelter is an equal opportunity employer.  We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, sexual orientation, or marital status.  We assure you that your opportunity for employment with us depends solely upon your knowledge, skills, and abilities.