Residential Supervisor Position

Status:

Description:

Requirements &

Skills:

* Bachelor’s Degree in the human service field or equivalent experience

* Two years’ minimum experience in the field of domestic/sexual

violence, crisis intervention, or shelter setting

* Energetic, independent, self-motivated, able to work under pressure

* Knowledge of criminal justice system and laws pertaining to domestic violence

* Understand and promote non-violent issues and be sensitive to the issue of domestic violence

* Cooperative, diplomatic, and relate well with all types of people

* Organized and able to manage multiple priorities

* Successful completion of Core Competency Course and CPR/First Aid Course

* Knowledge of ADA and Civil Rights compliance requirements

Duties:

Leadership Skills

* Models appropriate professional behavior and encourages other staff members to act in a professional manner.

* Demonstrates effective interpersonal and communication skills.

* Encourages active involvement of all staff and in decision-making processes.

* Initiates and facilitates change process.

* Effectively manages time, projects and multiple priorities.

* Embraces and emulates the empowerment advocacy philosophy.

* Operates in concert with the mission, vision, and strategic plan. 

Program

* Ensure all of The Shelter programs operate in accordance with established agency philosophies and policies, including 24-hour staffing

* Assist Residential Manager in all operations of The Shelter

* Provide crisis counseling for hotline callers and residential program participants

* Ensures staff follow the empowerment based family advocacy model with all survivors

* Ensure FCADV minimum standards are achieved in all areas of residential operations 

Human Resources

* Hire, train, manage, and review part-time and overnight residential Shelter staff

* Schedule additional training as needed

Program Participants

* Ensure Empowerment based family advocacy services,

resources, and referrals are provided on a continual basis

* Assist participants in obtaining needed services

* Advocate for participants with community agencies

* Provide food, clothing, personal items, etc., as needed

Reporting

* Complete reports and statistical information as needed for donors and certifying agencies

* Inspect participant files to ensure accuracy and completeness

* Assist Residential Manager with implementing the overall quality assurance process to ensure participant files and documentation is accurate, complete and meets minimum standards

Community Collaboration

* Builds relationships with various agencies and institutions to enhance the delivery of services

* Accesses and makes available information to participants about community resources and issues, and relevant laws and regulations

* Works with community partners to provide a seamless web of support, services and programs for survivors

 Other

* Serve as part of on-call rotation

* Available 24-hours by cell phone

* Other duties as may be assigned

ADA:

Must be physically mobile and able to sit, stand, bend, stoop, and lift 20 pounds.

The Shelter for Abused Women & Children complies with the Americans with Disabilities Act of 1990 and support to the Deaf or Hard-of-Hearing in accordance with Section 504 of the Rehabilitation Act of 1973.  The Shelter is an equal opportunity employer.  We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, sexual orientation, or marital status.  We assure you that your opportunity for employment with us depends solely upon your knowledge, skills, and abilities.